Frequently Asked Questions

We offer a wide range including tumblers, wine glasses, pudding sets, dinner sets, bowls, and customized glassware.

Yes, most of our glassware is dishwasher safe, and select items are microwave safe. Check product labels for specific care instructions.

Absolutely! We offer special pricing and packaging for bulk or wholesale orders. Contact us for a custom quote.

Yes, we provide customization options for branding, gifting, or events. Reach out to our support team for details.

We usually dispatch orders within 1–3 business days. Bulk and customized orders may take slightly longer depending on the request.

Product-Related FAQs

 Our products are crafted from high-quality materials such as toughened glass, borosilicate glass, and food-safe ceramic. Each item is designed for durability, safety, and everyday elegance.

Yes, most of our glass items are microwave and dishwasher safe. We use heat-resistant, high-quality glass, but we recommend checking product labels for specific care instructions.

Our dinner sets typically include a combination of plates, bowls, and serving pieces. The exact contents may vary by design, so please check the product description for complete details.

Yes, all our products are 100% BPA-free and made from food-safe materials. We prioritize your health and ensure our glassware meets the highest safety and quality standards

Borosil Glass is made from high-quality borosilicate material, known for its exceptional durability, heat resistance, and clarity. It’s ideal for both hot and cold beverages and is microwave and dishwasher safe.

 
 
 

Shipping & Delivery - Related FAQs


Delivery typically takes 5–7 business days, depending on your location. We strive to process and ship all orders promptly. You’ll receive tracking details once your order is dispatched.

Yes, we offer free shipping on all orders above ₹499. Orders below this amount may include a nominal delivery charge. Enjoy fast and secure delivery right to your doorstep..!

 
 

Yes, absolutely! Once your order is shipped, you will receive a tracking link via email or SMS. You can use it to monitor the real-time status and delivery updates of your order

Currently, we do not offer international shipping. Our services are available only within India. However, we are working to expand our delivery network soon!

 
 
 

Orders & Payments - Related FAQs

We accept a wide range of payment options including Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) for your convenience and secure shopping experience.

You can modify or cancel your order within 2 hours of placing it by contacting our customer support. Once the order is processed or shipped, changes or cancellations may not be possible.

 
 
 

If you haven’t received a confirmation email within a few minutes of ordering, please check your spam or promotions folder. If it’s still missing, contact our customer support with your order details, and we’ll assist you promptly.

 
 
 

Returns & Replacements - Related FAQs

We offer a 7-day return policy from the date of delivery. If your item is damaged, defective, or incorrect, you can request a return or exchange. The product must be unused and in its original packaging. Contact our support team for quick assistance.

 
 
 

If you receive a broken or damaged item, please contact our customer support within 48 hours of delivery with clear photos of the product and packaging. We’ll arrange a prompt replacement or refund based on the issue. Your satisfaction is our priority.

To request a replacement, please contact our customer support team within 7 days of delivery. Share your order ID and clear photos of the damaged or incorrect item. Once verified, we’ll process your replacement promptly.